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Help Center6.5 Inch Smart Scooter ,dancing Balance Scooter ,two Wheel Smart Balance Electri Scooter
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6.5 inch smart scooter ,dancing balance scooter ,two wheel smart balance electri scooter
Packing details : Two wheel airboard scooter with cover
1*hover board
1*charger (uk charger /EU charger /Au charger/ America charger )
1*Use manual
1*electric scooter package box
Shipping ways : air shipping , express shipping ,sea shipping
OEM service
1. we could help u do the design for the outer gift box or u could send us your design ,then we arrange your design for the gift box .
2.On the scooters ,we could make the metal logo for u , could be sticked on the scooters
ODM service
We offer the scooters with one normally packages and one good cartons box
Quality service
All the scooters have warranty for 1 year . If you have any quality problem ,just inform us ,our engineer will help u to solve your
problem and we also will help u solve the problem till the end .
shenzhen i star technology company limited is a professional company with a very good team . Every member in our team will do their best to help u deal your orders and help u to solve the problems ,most importantly we will try to satisfy all your requests to the products and help u to get your market ,we are acompany with you with a bright future and excellent business .
Q: Do I need to charge the batteries before using them?
A: Yes, you should charge the batteries fully before first using them.
Q: Do I need to “brake-in” my batteries?
A: Yes, the batteries will need to have a “break-in” cycle consisting of ~ three discharge/charge cycles before they will reach optimum performance. This involves three complete discharge and three complete recharges. After this initial “break-in” cycle the batteries will have maximum possible performance and less line voltage fluctuations under load.
Q: How long will the batteries hold their charge?
A: All the batteries will self-discharge when not in use. The self-discharging rate depends on the temperature at which they are stored. Excessively cold or hot storage temperatures will drain the batteries faster than normal. Ideally the batteries should be stored at room temperature.
Q: Why should I recharge my batteries at least every 90days (Li-ion) when I'm not using them ?
A: Batteries naturally loose their charge over time. To keep the batteries in optimal condition and extend their life. It's recommended that a top-off recharge be performed at least every 90 days.
Q: What happen if I leave the power switch on longer than 5 minutes?
A: If you have left the power switch on or your product has not been charged for a long period of time, the batteries may reach a stage at which it will no longer hold a charge.
Q:Is it normal that the batteries get warm when recharging?
A:Yes,it is normal that the batteries will become warm to the touch during the recharging process. This is because the increase of the internal resistance and less energy conversion efficiency from electric energy to chemical energy.
Q:How long will my batteries last before needing replacement?
A:Average battery life depends on use and conditions. Even with proper care, rechargeable batteries does not last forever
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